Frequently Asked Questions
Everything you need to know about your Vella Bioscience shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by destination but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to initiate your pre-paid shipping label.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I ensure I order the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.
Are your materials sustainably sourced?
Yes, Vella Bioscience is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in all our seasonal collections.